Contact us for your Wedding in South Wales and see our other websites
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Craig y Nos Castle Wedding Venue in South Wales, Contact Us
How to Contact us
Reception
09.00-17.00
info@craigynoscastle.com
Reception manned most days with one receptionist. If no reply, try chat. Chat's often quicker than phone and you get a written record of your chat. Book Viewings & Planning Appointments at these times. Visit on one of our Open Days here.
Events Manager Kelly: functionsandeventsmanager@craigynoscastle.com
Visit us on Open Days
Pop in and have a look-around on....
1. Monthly Open Days. Wedding Clients please visit on Open Days for Planning Meetings. Open Days are also ideal for First Viewings.
2. Viewing / Appointments Times for Wedding Planners, Call backs, Viewings, Wedding Planning Meetings.
Need a call-back? Pick a time from the Appointments calendar on our main site and book a time for a Planner to call you. Answer all your wedding planning questions in one What's App call or Telephone Appointment.
Castle Cashless
The pandemic accelerated the 'contactless' boom and a falling use of cash. Plus all our local bank branches closed so it's now a 2 hour round trip to take cash to the bank. Given the increasing transactional and administrative cost associated with using cash as a payment method we no longer accept cash payments for food and beverage sales. We will only accept card payments.
What Couples say
We cannot thank Craig y Nos enough for making our day perfect.
We got married here on September 14th. Nicola was absolutely amazing from the moment we have the first meeting with her. There was countless emails and phone calls exchanged between her and my father in law (our unofficial wedding planner) which she was happy to answer any questions we had. We had some many requests that were not quite ordinary but non of them were a trouble. There were minor things that went wrong during the day but we was completely unaware of these as Nicola had sorted them so quickly and professionally. The day would not have gone the way it did without her. The castle was absolutely stunning! The weather was lovely so we was able to go down to the grounds as well. The waiting staff were amazing and friendly and were so accommodating when I asked questions or had requests. We cannot thank Craig y nos enough for making our day perfect.
We have received endless compliments about the team and the venue
The Fairytale Day I'd imagined
It really was the fairytale day I’d always imagined.
I’ve been waiting to have our wedding photos before leaving a review, so we could show off how amazing it all looks. My husband and I got married here last month (13th September) after booking a last minute package. We cannot thank everyone enough for making our day magical, especially Emily. Nothing was too much of an ask, and any problems or queries we had were dealt with professionally and efficiently.
There was a wedding at the castle the day before our wedding but thankfully there was accommodation available in the nurses block for me and my bridal party to stay at. This also meant we were able to decorate the conservatory and theatre the night before, even if we were still in there at midnight! But this took a lot of stress away from the morning of the wedding!! Emily made sure that we were able to move up to the bridal suite on the morning of the wedding too so that we could have some photos getting ready in a nicer setting.
The ceremony, wedding breakfast and evening were all amazing. The day went by so quickly but not without any hiccups, but the staff were so kind and thoughtful and made sure that nothing impacted on our day. The weather was amazing, the castle was perfect, the food was INCREDIBLE. It really was the fairytale day I’d always imagined. Thank you all so so much and we’ll hopefully be back soon for food or a night away! X
Our Perfect Day...
The food was amazing
My husband and I got married and had our wedding reception here also. All I can say is Thank you, the staff were all amazing from our first appointment to checking out the next day. They couldn't do enough for you! The food was amazing (all wedding nibbles, buffet and main meal to our breakfast the next day!) and the bar was very well stocked with anything and everything. A special thank you to Adrianne, our wedding coordinator who was such a plesure to deal with and incredibly helpful and professional throughout all the planning. She is a credit to your establishment. Thank you so much again! S and R Nov 2019
01/06/2023: "Beautiful venue. The wedding has been absolutely lovely. But a complete shout out to Michaela.R who had help set the whole thing up. She came up with ideas that helped prevent panic and has been an absolute god send. Along with everyone else at the venue! Thank you so much to such a lovely day."
21/06/2023 - the receptionist went out of her way to help and make us happy. Our wedding planner was just wonderful. I think her name might have been Michaela. All staff including the wedding registrar were just brilliant. the wedding food was more than excellent. I couldn't rate the service we received more highly and it is an old castle so we probably should expect the odd uneven surface and old carpet. A bit of plumbing problem didn't stop us having a wonderful time. The setting where we had the wedding breakfast was just out of this world, the staff fell over themselves to make us happy. best ever venue. We came to Wales for a wedding, if I were to come back I would definitely stay with you. Thank you so much. Please let our wedding planner know we thought so much of her.
05/09/2023: This venue is gorgeous, with plenty of accommodation, parking and amazing spots to have your photos. The food is great and the prices/packages are super reasonable. Our wedding coordinator Michaela was so lovely and professional, totally putting our minds at ease throughout the process. B. Dowsett.
castle is outstanding and the staff are like family
Kath Bromham recommends The Official Craig y Nos Castle. We got married here in February this year and oh my god it was out of this world from the moment we arrived at the castle it felt like home myself, husband and all our family and friends loved our wedding here and the time before and afterwards the castle is outstanding and the staff are like family and they all go over and above to deliver the best.
A massive shout out to Dani who was our wedding planner and was literally on hand from booking to saying goodnight on or wedding she was amazing along with Chole who organised our whole day and ensured everything was perfect even when the weather was against us she did everything she could to make things work x Finally the food was spectacular everyone of our guests said how amazing the canapés were our wedding breakfast and evening buffet we literally can't fault a thing the best decision we made was to hold our happily ever after here at Craig y nos castle and we can't recommend enough.
Thank you to all the staff for everything your all so lovely. lots a love, Mrs and Mr Bromham
Emily and Chloe ... went out of their way to make our day special
Rhian Clanfield recommends The Official Craig y Nos Castle. We recently had our wedding at the castle it was such an amazing venue, the theatre which held the ceremony was spectacular, the conservatory where we had our reception was breathtaking and the function room for the evening was fabulous. All the staff were so helpful and attentive throughout the day and night especially Emily and Chloe who went out of their way to make our day special, they took care of all the arrangements and organisation throughout the day to ensure it was perfect for us and all our guests. The food was excellent and we can honestly say that we could not have asked for better. Thank you all at Craig y Nos.
wonderful memories to last a lifetime, best wedding venue
we have ever had the pleasure of dealing with
Customer Feedback Form rcvd on 07/05/2023 - AB25: Thank you so much to all the staff at Craig Y Nos that made my son and daughter in laws wedding the most amazing day! We are eternally grateful. You have helped us make wonderful memories to last a lifetime, best wedding venue we have ever had the pleasure of dealing with, absolutely nothing was too much trouble and you really did take over the whole event with such ease and did things we never would have thought of! Dani you are a superstar and such a credit to the team thank you to each and everyone at the castle.
Planning your Wedding
PLANNING YOUR WEDDING DAY at Craig y Nos Castle |
Contact Us Page and Directions to the castle (2 links) |
Our Wedding Packages
Our Wedding Packages | |
(60 Minimum) | Saturday Wedding (70 Minimum) |
| Sunday & Midweek Weddings (50 Min) | Large Local Weddings (100 Mim) |
Tea & Buffet Wedding Tea/Buffet (40 Min) | Small Intimate Weddings (25 Minimum) |
| Evening Party (75 or 100 Min) | Last Minute/ Winter (50 Minimum) |
| Armed Forces (50 Minimum) | Ceremony Only (2 Minimum) |
Wedding Tariffs | |
| Wedding Packages Tariff | Cost per head calculator |
| Savings you make on the packages | Wedding Package Selector |
Function and Dining Rooms | |
| Ceremony Room | Banqueting room |
| Evening Room | Nicolini Lounge |
| Bedrooms | Main Bar |
Visit us on Facebook, Instagram or Snapchat
Martin Gover
Among other things I write this website and so am able to answer most general questions about weddings and bookings, tariffs, availability, and give wedding related and bookings advice. For anything specific to your wedding you can speak to one of the Planners - schedule a call-back, zoom chat or visit / appointment here.
Martin, plus Wedding Planners Kelly and Sophie and receptionists Melanie & Lisa are often on the Website's Chat.
You will always be able to get someone who knows the answers on Chat, most day times and evenings.
I live in Dorset at weekends but am at the castle alternate weeks.
Phone 09.00 - 17.00
(When the castle is fully open) Reception is manned 09.00 to 21.00 hrs. On quiet days reception closes at 5 pm. Sometimes only one receptionist is on and even when there are two, both can be away from the reception desk for a while.
If we are on the phone or are on a long call or have left the desk to show someone to their room, or if we are talking to a customer at the front desk, or nip behind the bar to serve a drink, the phone may not be answered for several rings. We do not operate an automated answering or call holding / recorded message system. If you keep ringing, this can work, but often it is best to use the Website's chat service.
Chat Service - Not a Bot
The phone has become a less efficient method of contact as staff levels have to be low on quiet days. On-line Chat is best method for most questions - plus you get a written log of your chat for future reference. We installed Chat on our websites in Jan 2019. If away, we will reply the same day.
Chat means we have experienced people, Martin, wedding planners, and Reception staff, NOT BOTS. We can often respond instantly and unlike a phone call, it's all in writing for you. Often better than a telephone conversation where you've no documentary record of what you discussed. Keep your chat transcripts safe so you can refer to them later.If humans are away from Chat, no bots take over, so please leave a message and an email address. We reply the same day.
Emails
Reception will reply from info@craigynoscastle.com - any emails to our wedding team should be sent to the planner's own email address or the info address.
Management can ONLY monitor emails sent to @craigynoscastle.com addresses. Emails sent to any individual's personal in-box, or correspondence on any form of social media, chat forum, what's app etc, cannot be monitored. Requirements that you have for your wedding plans, table arrangements, payments, guest numbers etc should always be copied in and sent to an @craigynoscastle.com address. All emails to castle addresses are entered into your file and responded to by reception or by someone in the Wedding Planning team, mostly in 24 hours. Logging emails on to your file allows us to create an 'audit trail' of all correspondence with you and to properly record the evolution of your wedding plans. All your requirements for your wedding are trackable within the emails on your file. Any correspondence with any 'private' email addresses, chats etc, should be cc'd to info@craigynoscastle.com address so it can go on your file. To receive emails from the Castle please add castle email addresses to your allowed email list.
We no longer send out our regular planning emails. You can access them all here.
Stay, Wine & Dine
Wine & Dine Offer
Wine & Dine & Stay overnight for £149
Wine & Dine & Stay overnight for £149
B&B in an en-suite for one night for two (worth £150)
Three Course Evening Meal & a free glass of champagne each (worth £80 or more, for two)
Free one hour History Tour of the Castle for two, on the morning of departure (worth £20, for two)
Wedding Planning Meeting & Viewing
40 acres of Country Park & Lakes etc., for walks (we are dog friendly too)
Useful Links
- Email info@craigynoscastle.com
- Or call 01639 731167 to enquire
- Main website: www.craigynoscastle.com for general visitors.
- Visit our Dog Friendly Website for B&B breaks with your family pet.
- See our comprehensive Brecon Beacons Hotels website for all our other offers and links to places to see and things to do in the Brecon Beacons National Park and surrounding areas.
- For our over-night viewing break please complete the enquiry form on the "Wedding Viewing Offer Break" page.
To view some of our other websites:
Discover everything you need to know about what to do and what to see, when you are here.
Dogs & Local Walks on Craig y Nos Castle's doorstep
Visit www.dogfriendlywales.com
1. Dog Walks in the Country Park - Meadow Walks
2. Dog Walks in the Country Park - Woodland Walks
3. Dog Walks up our nearest Mountain, returning via the Welsh Show Caves - Mountain Walk
Dog friendly Nearby Walks (taking the car a short distance)
Visit www.dogfriendlywales.com
1. Dog Walks at the Brecon Mountain Centre Walk
2. Local Waterfalls Walk - Henrhyd Waterfalls Walk
3. Local Mountain Lake Walk - Lady of the Lake of Arthurian Legend Walk
4. Coastal Sandy Beaches Walk - Oxwich Bay Walk and Rhossili Beach Walk
5. Circular 2 hour all the round the Reservoir Walk - Usk Reservoir Walk
Touring and Scenery - further afield
Visit www.dogfriendlywales.com
1. The Elan Village and Reservoirs
2. Brecon Town
5. Dinefwr Castle and Parkland (National Trust)
7, Lynne Brianne Reservoir Drive and Walks
8. Talybont on Usk Reservoir and Walks
10. Many more Outings with Dogs - another huge resource of dog friendly outings (most allow dogs - exceptions are advised on our list)
11. Suggested Itinerary of what to do and see in the area, on a 4 or 5 day break
History & Renovation
1. Introduction to our Restoration Projects at Craig y Nos Castle
2. See the Transformation of the Conservatory from derelict shell to Wedding Venue
3. Landscaping the theatre Gardens and Exterior work
5. Restoration of the large sitting room - the Nicolini Lounge
6. Conversion of the old Aviary into a Sports room and Spa
8. History of the Castle - First Owner
9. History of the Castle - Adeline Patti
10. Adelina Patti Recordings and the Recording Industry
11. Nicolini Lounge in Historical times - with old pictures
12. Function room in Historical times - with old pictures
13. The Conservatory in Historical times - with old pictures
13. How Craig y Nos Castle's Winter Gardens become the Patti Pavilion in Swansea
Ghosts & Ghouls
1. The Share the Experience Ghost tour for groups of ten or more to arrange their own group tour (minimum 10)
2. The G.H.O.S.T. tour - a once monthly History and Ghost tour which individuals and couples can book on to without organising their own group tour (maximum 15 on each monthly tour)
3. Ghost Stories, Room 36,
Patti Bar fireplace, the
old staircase, and see the site for more stories and history
Enjoy a Homely Welcome and Friendly Service at Craig y Nos Castle